Items may be returned within 30 days from the date of purchase. Merchandise must be in original and unworn condition and accompanied by the original gift box with all warranty cards and explanation booklets intact. Closeouts, special orders, altered pieces (including ring sizing) and custom pieces are not returnable or exchangeable. Gift Certificates are not redeemable for cash and may be used for purchases only. Returns will be given in the form of store credit or exchange only.
All special orders require payment in full. They are non-cancellable, not refundable or exchangeable. A special order includes any jewelry, gemstone or watch that has to be ordered to accommodate the client's request for an alternative style, size, metal or color that is not available in stock.
Purchasers of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. All colored gemstones listed on this website have probably been subject to stable and possibly undetectable enhancement processes. All relevant information will be provided to the best of our knowledge. Prevailing market values are based on these universally practiced and accepted processes by them gem and jewelry trade.
Your satisfaction is of great importance to us and your referrals are our most important type of advertising. If you are satisfied with your purchase and your service, please tell your friends. Otherwise, please let us know how we can serve you better.